Privacy Policy

Introduction

gardy company ("we", "our", "company") takes your privacy seriously. This Privacy Policy describes how we collect, use, store and protect your personal data when using our services and platform.

What Data We Collect

We may collect the following information:

• Personal information: name, surname, phone number, email address
• Location data: GPS coordinates when using the panic button
• Company information: organization name, licenses, contact details
• Technical information: IP address, device type, application version
• Usage data: call statistics, response time, app interactions

How We Use Your Data

The collected information is used for:

• Providing emergency response and assistance
• Coordinating patrol groups and dispatch services
• Improving quality and speed of response
• Maintaining records and reporting on services provided
• Contacting you regarding service and support matters
• Complying with legal requirements and obligations

Data Sharing with Third Parties

We may share your data with:

• Partner security companies for emergency response purposes
• Emergency services (police, ambulance) when necessary
• Technical service providers to ensure platform operation
• Government agencies when there are legal requirements

Data Protection

We apply modern information security methods:

• Data encryption during transmission and storage
• Limited access to personal data only for authorized personnel
• Regular security system updates
• Security monitoring and audits
• Compliance with international information security standards

Your Rights

You have the right to:

• Access your personal data
• Correct inaccurate or incomplete data
• Delete your data (where no legal restrictions apply)
• Restrict processing of your data
• Withdraw consent for data processing
• Obtain a copy of your data in structured format

Data Retention Periods

We store your data only for the necessary period:

• Personal data of active users - during the contract period
• Call and incident data - 3 years for reporting purposes
• Technical information - up to 12 months
• After retention periods end, data is permanently deleted

Use of Cookies

Our website uses cookies to improve service performance. You can manage cookie settings in your browser.

Policy Changes

We may periodically update this Privacy Policy. We will notify you of changes through the website or by email.

Contact Information